Shipping FAQ
Do you ship worldwide?
Yes! Pink Sizzle Co. ships to customers around the world. Shipping rates and delivery times vary by destination.
Is there free shipping for Canadian customers?
Absolutely! We offer a free shipping option for orders shipped within Canada. Simply select the free shipping option at checkout.
What are the shipping rates?
Our standard shipping rates are as follows:
- Canada – Standard: $12.00 CAD
- Canada – Free Shipping: $0.00 CAD (free option available!)
- Canada – Express: $20.00 CAD
- International: Rates vary by supplier and destination — exact costs will be shown at checkout.
How long does shipping take?
Delivery times depend on your location and the shipping method selected. Canadian orders typically arrive within 5–10 business days. International orders may take 10–21 business days depending on the destination and customs processing.
Will I receive a tracking number?
Yes! Once your order has been shipped, you will receive a confirmation email with your tracking information.
Do I have to pay customs or import duties?
International customers may be subject to customs fees, duties, or taxes imposed by their country. These charges are the responsibility of the customer and are not included in our shipping rates.
What if my order is lost or delayed?
If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help resolve the issue.
How do I contact you about my order?
You can reach us through our contact page or by emailing us directly. We're happy to help!